ScreenConnect vs TeamViewer: which should you choose? (2026)
Self-hostable, customisable ScreenConnect versus the polished, cross-platform TeamViewer. Which suits MSPs and IT teams better?
Both are serious remote-support tools, but they differ in philosophy. ConnectWise ScreenConnect prizes control and customisation — including a rare self-hosted option — and is beloved by MSPs. TeamViewer prizes polish, breadth and ease, as a cloud-first product. Your call depends on whether you want to own and shape the platform, or just switch it on and go.
Side-by-side comparison
| Feature | ScreenConnect | TeamViewer |
|---|---|---|
| Self-hosted / on-premise | ✓ Yes | — No |
| Customisation & branding | Extensive | Moderate |
| Ease of use for newcomers | Steeper | Very easy |
| Platform coverage | Good | Excellent (widest) |
| Free tier | — No | Personal use only |
| MSP ecosystem fit | ConnectWise stack | Standalone + integrations |
| Best for | MSPs wanting control | Teams wanting polish & reach |
Choose ScreenConnect if…
you want deep customisation, granular control, white-label branding, or especially the ability to self-host and keep session data on your own infrastructure — the MSP favourite.
Choose TeamViewer if…
you want a polished, cross-platform tool that's easy for any technician to pick up, with the widest device support and minimal setup.
Bottom line
ScreenConnect is the pick for MSPs and control-minded teams, especially where self-hosting matters. TeamViewer wins on ease, polish and platform breadth for teams that just want it to work out of the box.
Frequently asked questions
Can ScreenConnect be self-hosted?
Yes — it offers an on-premise option, unlike TeamViewer, which is cloud-based. That's a major draw for organisations with data-residency or compliance needs.
Which is easier to use?
TeamViewer is generally easier for newcomers with a more modern, polished interface. ScreenConnect is more powerful and customisable but has a steeper learning curve.
Which is better for MSPs?
ScreenConnect is a long-standing MSP favourite thanks to customisation, branding and ConnectWise ecosystem fit. TeamViewer is used by MSPs too but is less tailored to that workflow.